EAA for E-commerce Websites: Practical Accessibility Risks to Check
E-commerce accessibility is about whether people can find products, understand information, complete checkout, and get support. Automated scans can help find common technical risks across public pages.
Updated 2026-07-07
Product and category pages
Check headings, image alternatives, product media, filter controls, search results, sort menus, link names, button names, and responsive layout behavior.
Cart and checkout
Checkout forms need labels, clear validation, keyboard operation, understandable error messages, and payment steps that do not trap or confuse users.
Documents and support
PDFs, downloadable terms, returns information, support forms, and contact methods may require manual review. AccessProof can flag PDF links as needs-review but cannot verify PDF tagging automatically in v1.
Mobile viewport and zoom
Mobile users should be able to zoom and navigate without hidden or overlapping content. Disabled zoom and fragile responsive layouts can increase accessibility risk.
Important note
This guide is educational and supports technical accessibility planning. It is not legal advice, does not certify compliance, and should be paired with manual review where risk matters.